Received a letter asking you to confirm your address as part of the Freedom Pass Address Review?

If you already have a login, please login using the form below. If you do not have a login, you can start the confirmation process here. If you haven't received a letter don't worry - your Freedom Pass will continue as normal.

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Using your Personal Information

London Councils and the London Borough in which you live will be responsible for your information which they, and their agents, will use to administer the Freedom Pass scheme, for customer services and for research. Your information will not be used for marketing and will only be shared with other organisations (e.g. other local authorities, Transport for London, government departments and law enforcement agencies) to provide the services or where it is legal to do so (e.g. to detect and prevent crime and protect public funds). Your information may be matched with data from other sources, including CCTV or ticket usage data.

Our full Privacy Statement is available on our website at or you can request a copy be sent to you by calling 0300 330 1433.