Please have both your letter with your unique renewal number and your existing Freedom Pass to hand
If you have a personal email address, you can create an account and we will let you know when your pass has been dispatched. You will also be able to login and track the progress of your renewal at any time.
If you choose to create an account now, we will send you an email, which you must open to verify your details before you can continue with your renewal.
If you do not have an email address or do not wish to create an account, please leave this section blank and proceed by clicking "Next" below.
If you do not have access to your emails at this time, you may continue by leaving this section blank. You will be able to create a Freedom Pass account at a later time.
For data security and to help reduce risk of fraud, it is not possible to create more than one account with the same email address. If you share an email address with someone who has already created an account, you can either:
- Use a different e-mail address to set up an account or
- Leave this section blank and proceed by clicking "Next" below
Please note that if you need to change your name or address details, you may be required to create an account to complete your renewal online.