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Renew Your Freedom Pass Online

Please have both your letter with your unique renewal number and your existing Freedom Pass to hand

If you have already created an account you can login to complete your renewal or to track the progress of your application.


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Please enter the 10 character Unique renewal number starting 'FRER' you were sent in your renewal letter.

e.g. 31 01 1940

Please enter the last four digits of the long number shown on the front of your existing Freedom Pass.


If you have a personal email address, you can create an account and we will let you know when your pass has been dispatched. You will also be able to login and track the progress of your renewal at any time.

If you choose to create an account now, we will send you an email, which you must open to verify your details before you can continue with your renewal.

If you do not have an email address or do not wish to create an account, please leave this section blank and proceed by clicking "Next" below.

I don't have access to my emails at this time.

What if I share an email address with another Freedom Pass holder?

Please note that if you need to change your name or address details, you may be required to create an account to complete your renewal online.

Your password must contain at least 6 characters and combine uppercase and lowercase letters and numbers.